FAQ

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Frequently Asked Questions

Christmas Decorations expert and holiday decorators brighten the holiday season by providing a professional holiday decorating services and experience. Our brilliant results will give your property that special something for the holidays. Read on to learn more.

01.

General Questions

How many homes have you decorated and in what areas?

We Have served more than 1,000 customers in Los Angeles City and County Orange County and some of San Bernardino Cities.

How many years have you been designing and installing Christmas Lights?

Outdoor Christmas Light Hanging has been Installing Christmas Decor since 2011.

Do you carry liability insurance, specifically designed for Christmas decorating?

We carry a liability insurance policy and a worker’s Compensation policy which provide peace of mind for our clients.

Is there a difference between the lights you use and the ones I can buy at my local retailer?

Yes, we use décor that is manufactured to our specifications. Compared to retailers we have longer-life bulbs and extra fullness on all of our greenery. We also feature UL-rated, outdoor extension cords, along with a variety of property-friendly installation accessories and commercial-grade specialty décor. You can’t find better quality anywhere than right here!

Who do we contact for service should there ever be a problem?

You will be provided with contact information for a service representative. We also provide proactive service calls during the season.

How far in advance do we need to contact you to have the work done?

The decoration season is short, and schedules tend to fill up at the beginning of November, so it is encouraged to contact your local service provider as early as possible.

02.

Services Info

How much will it cost to have our decorations installed and taken down?

Each installation proposal is presented with a number of options so the customer can invest as much-or as little-as they want for each customized installation.

Do we rent the decor, lease it, or do we own it?

All the décor is included with the service package. The Service One program automatically replaces décor when it needs to be, even allowing you to change colors upon renewal. With the Service One Program, you’ll never own old, worn-out décor again!

Is there any extra cost to store our lights for the following year?

No. The new Christmas Décor program is all-inclusive-one price for everything.

Is there a labor warranty just in case the lights stop working or there is a problem?

With the Service One Program, maintenance is included in the price. We also conduct proactive service visits throughout the holiday season to ensure that your program looks the same as it did the installation day.

Will you install lights that we already own and can you store them as well?

No, we cannot warranty the quality, or workmanship of lights we do not provide.

Will we need to hire an electrician?

In most cases, no. However, if there is a larger installation, sometimes there may be a need for a larger power supply.

Will we need to be present for the installation?

No, for your convenience our highly trained installation crew can complete exterior installations regardless of your availability.

Can we determine the time you take down the decorations?

Yes. A Christmas Décor representative will work with you to schedule a takedown appointment that is convenient for you.

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residential & commercial lighting & decor

Brighten up the ambiance of your home or store with our professional Christmas lighting services. Give us a call today!