FAQ

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Frequently Asked Questions

Christmas Decorations expert and holiday decorators brighten the holiday season by providing a professional holiday decorating services and experience. Our brilliant results will give your property that special something for the holidays. Read on to learn more.

01.

General Questions

We currently serve more than 40,000 customers in 48 states and Canada.

Christmas Décor has been decorating since 1986, and franchising since 1996.

Christmas Décor requires franchises to be trained and insured professionals before they are allowed to serve our customers.

Absolutely! Our decor is manufactured to our specifications—longer-life bulbs and extra fullness on all of our greenery. We also feature UL-rated, outdoor extension cords, a variety of property-friendly installation accessories and commercial-grade specialty décor. You won’t find better quality anywhere!

Yes, our décor is manufactured to our specifications. Compared to retailers we have longer-life bulbs, and extra fullness on all of our greenery. We also feature UL-rated, outdoor extension cords, along with a variety of property-friendly installation accessories and commercial-grade specialty décor. You can’t find better quality anywhere than right here!

You will be provided with contact information for a service representative. We also provide proactive service calls during the season.

The decoration season is short, and schedules tend to fill up by mid-November, so it is encouraged to contact your local service provider as early as possible.

02.

Services Info

Each installation proposal is presented with a number of options so the customer can invest as much-or as little-as they want for each customized installation.

All the décor is included with the service package. The Service One program automatically replaces décor when it needs to be, even allowing you to change colors upon renewal. With the Service One Program, you’ll never own old, worn-out décor again!

No. The new Christmas Décor program is all-inclusive-one price for everything.

With the Service One Program, maintenance is included in the price. We also conduct proactive service visits throughout the holiday season to ensure that your program looks the same as it did the installation day.

No, we cannot warranty the quality, or workmanship of lights we do not provide.

In most cases, no. However, if there is a larger installation, sometimes there may be a need for a larger power supply.

No, for your convenience our highly trained installation crew can complete exterior installations regardless of your availability.

Yes. A Christmas Décor representative will work with you to schedule a takedown appointment that is convenient for you.

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residential & commercial lighting & decor

Brighten up the ambiance of your home or store with our professional Christmas lighting services. Give us a call today!

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